Help Desk
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Recent
HootSuite Service Updates
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Known Issues & Bugs
(36)
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Nov 1, 2011: Internet Explorer 7 and 8 displays a blank screen after login
Oct 21, 2011: Known Issue - Mentions Streams not updating upon refresh
October 17th 2011: Known Issues
Support Updates
(28)
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FIXED: November 21st, 2011: Ow.ly links showing up as t.co links on Twitter
FIXED: November 17th, 2011 : Incorrect Ow.ly URLs
Billing & Account Issues
Official HootSuite Help
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Getting Started
(9)
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HootSuite Quick Start Guide
Contacts
Streams
How-tos
(151)
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How to Schedule a Message
How to Remove a Social Network Profile
How to Add a Social Network Profile
FAQs
(140)
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Why doesn't HootSuite support my self-hosted WordPress.org blog?
Is HootSuite able to manage more than one social profile per account?
Does HootSuite support LinkedIn Groups?
HootSuite Translation Project
(17)
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-- Translator’s Guide --
How can I learn more about translation style?
How can I identify translations with minor mistakes?
Team FAQs
(21)
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How to Start a Team / Add Team Members
What are Assignments?
How to assign a message to a team member
Ow.ly Pro
(4)
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How do I set up my Vanity URL within HootSuite?
How to update your DNS by pointing to the A Record (by DNS Provider)
Where to point your vanity URL for Ow.ly Pro when updating your DNS settings
Affiliate FAQs
(2)
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Termination of Affiliate Account
What are your responsibilities as an Affiliate?
HootSuite University FAQs
(8)
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I am HootSuite Certified but I don't appear on the site's directory?
What is HootSuite University?
How Do I Enroll In HootSuite University?
Analytics FAQs
(34)
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How to create a Custom Analytics Report
What are Analytics?
What are Analytics Points?
HootBar FAQs
(15)
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Deleted Hootsuite's Auto Generated Photo Album on Facebook..HELP!
Cannot post to Twitter using Hootbar anymore.
What are Title Tags in the HootBar?
Archived Articles
(2)
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How to Edit a Scheduled Message
How to View Scheduled Messages
Publisher / Scheduling FAQs
(28)
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How to Schedule a Message in the Publisher
Publisher vs. Pending Stream
What is the Maximum Number of Scheduled Messages You Can Schedule?
HootTip
(18)
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HootTip: How to add a trend in What the Trend
HootTip: How to Draft and Share Messages in HootSuite
HootTip: Adding Lists In Your Web Dashboard
Archiving FAQs
(5)
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How to Create an Archive
How to Export Your Archives
How to View an Archive
Community Help
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User-Created Tutorials
(57)
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How To Automate Your Social Media Marketing Like The Pros Do
Posting A Link to Facebook Page
How To Use Hootsuite's Bookmarklet Tool For Fast Sharing
Community Support Forum
(865)
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Unable to Connect to Facebook
Troubles adding a twitter account
Facebook Error API
Suggestions
(1)
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HootSuite Feedback
Translation Project Forum
(6)
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Facebook "share" not translated in French wall posts
I Love you
Facebook Postings
Dutch Community Support Forum
(24)
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Tweet verzenden lukt niet
Waarom account opnieuw instellen?
Kan lijsten niet vinden
Portuguese Community Support Forum
(1)
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Does posting to FB through hootsuite degrade our status update?
HootSuite Billing and Account Help
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Billing FAQs
(31)
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Is there a free version of HootSuite?
I have not received an invoice- What should I do?
How do I cancel my account?
Plans FAQ
(25)
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What's available to HootSuite Pro users?
What’s included in the Free version of HootSuite?
How to Cancel A HootSuite Account
HootSuite Mobile Help
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HootSuite for iPhone and iPad
(63)
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Can I add a Facebook Page to HootSuite for iPhone?
Does HootSuite for iPhone sync with the Web Dashboard?
iPhone: How to Launch The Welcome Wizard
HootSuite for Android
(21)
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Unable to import lists / empty lists?
Problem with tweet failing to send
Can I add a Facebook Page to HootSuite for Android?
HootSuite for Blackberry
(34)
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Blackberry: IMPORTANT -- Hard Reset Required after Installation
Blackberry: HootSuite's in Beta. What does this mean?
Blackberry: How to Import Your HootSuite Account
3rd Party App Directory Help
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Installation and General How To's
(6)
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How to Add App Streams
App Authorization
Secure Mode (SSL)
YouTube App FAQ
(4)
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YouTube App: Overview
YouTube App: Known Issues
Multiple Account Sign-In Enabled
Flickr App FAQ
(2)
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Flickr App: Overview
Flickr App: Known Issues
Get Satisfaction App FAQ
(2)
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Get Satisfaction App: Known Issues
Get Satisfaction App: Overview
Tumblr App FAQ
(2)
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Tumblr App: Known Issues
Tumblr App: Overview
Constant Contact App FAQ
(2)
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Constant Contact App: Known Issues
Constant Contact App: Overview
Soporte en español
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Comunidad: foro de soporte
(46)
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Código de Conducta del foro de soporte de la comunidad
¿Qué es el foro de soporte de la comunidad en HootSuite?
HootSuite para iPad: feedback
Comunidad: tutoriales de usuarios
(9)
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Cómo mejorar el marketing y la comunicación en redes sociales con HootSuite Pro
Guía básica de HootSuite
HootSuite - Tutorial básico (vídeo)
Guías Oficiales: guías de inicio
(11)
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¿Por qué utilizar HootSuite para gestionar tus cuentas en Twitter?
Guía Rápida de Inicio de HootSuite
Introducción a los planes de HootSuite
Guías Oficiales: tutoriales
(28)
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Cómo cambiar el tipo de Retweet en Twitter en cada actualización
Cómo "responder a todos"
Cómo cambiar la dirección de correo asociada a HootSuite
Guías Oficiales: preguntas frecuentes
(27)
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¿Cómo puedo introducir mi información fiscal en las facturas que recibo de HootSuite?
¿Cómo subir mensajes programados en lote? ¿Cómo crear un archivo .csv?
¿Cómo puedo programar mensajes con "eñes" y tildes en un archivo CSV?
Sugerencias para HootSuite
(1)
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Sugerencias
Guías Oficiales: Consejos de HootSuit...
(16)
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HootTip: utiliza los favoritos en HootSuite
HootTip: invita y añade miembros de equipo en HootSuite
HootTip: filtra con Klout y por palabras clave
Notas de prensa
(3)
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HootSuite publica su App Directory e integra YouTube, Flickr, Tumblr y Get Satisfaction
Nota de prensa: lanzamiento Smart Publishing
HootSuite reinventa sus informes Social Analytics
Información sobre el servicio
(3)
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30 de junio: perfiles en Twitter necesitan reautenticación
15 de junio, HootSuite no muestra mensaje de confirmación de envío
26 de abril: en relación a los fallos en HootSuite para iPhone/iPad/iPod (iOS)
Agents Only (Internal Help Desk Articles)
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Affiliate Articles for Release Jan 31st
(8)
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How to become a HootSuite Affiliate
What are the HootSuite Affiliate Terms of Service in ShareASale
What are the Affiliate Referral Fees/Commissions?
